The 6-Step Approach We Take for Water Restoration | SERVPRO® of Rapid City
4/17/2020 (Permalink)
Discovering that you have fallen victim to moisture damage is disheartening, but quickly taking action to start restoration is vital.
That is why we make sure our customers can call us at any time of the day or night to get their restoration started. Here is how our water restoration process works:
<h3steps-to-water-damage-restoration">6 Steps to Water Damage Restoration
1. Initial Emergency Contact
There is no limit to when water damage could strike, so we are here to answer your call at any hour. When you report water damage to us, we will ask you any pertinent questions to establish an overview of the damage so we can assemble the best response team to dispatch to you.
2. Inspection and Damage Assessment
We take safety very seriously, so the next step we will take is to check for any safety hazards or hidden leaks that could exacerbate the damage. After this, we will do an assessment of the damages that have occurred and review our restoration plan with you before we get started.
3. Moisture Extraction
Getting excess moisture out of the area is vital to mitigating any damages so we will take measures to pump and vacuum it out as quickly as we are able to—and considering our equipment can move hundreds of gallons of water at a time, we can generally do so quickly.
4. Dehumidifying and Drying
Once the standing moisture is removed, we swap out the pumps for dryers and dehumidifying tools to pull the moisture out of the pores of your home’s surfaces and structures as well as your belongings. Doing this thoroughly and quickly is the best defense against dangerous mold growth after water damage.
5. Cleaning Belongings
Contaminants and odors can linger long after the physical signs of water damage are gone, which is why we make sure to sanitize and deodorize everything that has been affected. This way you know your belongings are safe to use and do not have to worry about odors developing.
6. Restoration and Repair
We always guarantee a complete restoration after water damage, so we will handle all the cosmetic and structural repairs necessary to make your room look the same as it did before the damages. We can handle paint, flooring and other finishing touches for a full restoration job.
If your home has been water-damaged, you can count on us to help. Call us 24⁄7 to get the process started.