Recent Posts

The Arrival of a Winter Wonderland | SERVPRO® of Rapid City

11/28/2022 (Permalink)

< img src =”thermometer.jpg” alt = "side by side view of a hot and cold thermometer " > If you experience damage due to a winter storm, call SERVPRO of Rapid City. We have the experience and equipment for any issue.

Can you believe we are entering the winter season already? It seems like we just conquered last winter’s snow and cold temperatures!

We aren’t strangers to the brutal weather that plagues the Midwest, so we certainly know how to stay safe and warm throughout the season here in Rapid City. It is important to prepare your home now so you are ready to tackle the snow, ice and sleet that is certainly headed our way soon.

<h3around-america">Winter Around America

Get ready because it is predicted to be a cold one this season! As usual, we are expected to experience a cold and snowy winter. Other parts of the United States may have a milder season than normal.

While these predictions can vary from time to time, it is always best to prepare for the worst and hope for the best! We can make it through this chilly season together.

<h3around-rapid-city">Winter Around Rapid City

We are grateful that we get to experience all four seasons here in the Midwest, even during the chilliest parts of the winter season. Our flatter landscape allows for quickly changing conditions and can produce whiteout and blizzard situations easily.

When that happens, travel can be affected and major roadways like I-90 are known to shut down for extended periods of time. Staying safe during these situations is always the most important part of this time of year.

<h3measures-during-wintertime">Protective Measures During Wintertime

Since there are so many different kinds of weather that can affect us here in Rapid City, it is best to be prepared for anything at any time. Blizzards, ice storms and snow can impact travel and work plans quickly.

You should have at least one reliable way to get weather alerts that doesn’t require electricity, like a battery-operated weather radio, stored in your safe shelter location. A fully stocked emergency and medical kit should also be there, along with some canned food.

You never know how long a particular winter storm will last, and it is important to have access to food while you wait for the roads to clear and power to come on.

Are your windows and doors weatherproof? If not, you can be exposed to unwanted moisture, mold growth and a higher energy bill.

Dedicate an afternoon outside to cleaning out your gutters, removing debris from your roof and shutting off water access to your spigots. If you leave them turned on, any water inside the piping system will freeze, expand and potentially burst.

We are ready for you, South Dakota winter! Know that we are just a phone call away if you need assistance. Our 247 emergency response ensures that your SERVPRO of Rapid City team is always here for you when you need us.

If you experience damage in a winter storm, call us. We have the experience and equipment to get your home back to normal.

The Hazards of Holiday Decorations | SERVPRO® of Rapid City

11/9/2022 (Permalink)

a small Christmas tree in front of a burning fireplace Should a fire issue pop-up during this holiday season, SERVPRO of Rapid City will be on call ready to assist.

Believe it or not, the holiday season is nearly upon us once more! Cookies, presents, twinkly lights and traditions with friends and family are all what makes this time of year so special.

Unfortunately, while this season is wonderful, there is also an uptick in the number of house fires across the United States.

Decorations vs. Fires

Be careful about where you place your holiday decorations! Decorations that catch fire are responsible for about 790 structural fires every year.

Hanging stockings over the fireplace or chimney is a classic holiday tradition, but be careful not to hang them too low over the flames. Your precious memories may catch fire and start a house fire.

If a real tree is a necessity in your family traditions, keep it watered every day in order to prevent excess drying and needle drop. If needles do start to fall, make sure to sweep or vacuum around the tree daily, and unplug all lights before retiring for the night.

Other Fire Hazards

Did you know that December is the month with the highest number of candle-related house fires? Candles are responsible for 20 new home fires every day in the United States! Never leave a lit candle unattended, and always make sure to snuff it out before going to bed.

Who doesn’t love outdoor lights on houses or in your yard? Before you start setting up, make sure that decorations are tagged for outdoor use so that they can easily withstand the elements without deteriorating. Also be careful not to pierce the cords with nails or anything else while hanging them up!

Once you are done decorating and admiring your handiwork, do a final check of your smoke detectors to make sure they are ready to work for you. Also refresh your family’s escape route and meeting location if you need to make a hasty exit from your home.

While you are out celebrating the season at the Festival of Lights or are getting cozy with a cup of hot cocoa at Storybook Island, you can rest easy knowing that your house will stay fire-safe.

Have smoke or fire damage in your house? Contact us today to get cleaned up fast.

Protect Your Business After a Water Damage Disaster | SERVPRO® of Rapid City

10/20/2022 (Permalink)

a zoomed in view of a wooden floor showing signs of water damage SERVPRO of Rapid City are your local commercial restoration company. We will always be here to help and get you back in business.

If you have ever suffered through water damage before, you fully understand what a headache it can be! Even just an inch of water can cause a costly and extensive cleanup process, and when you are a business owner, that can be detrimental to your livelihood.

Since water is all around us and serves so many purposes in our day-to-day lives, water damage can come from all kinds of sources. Faulty pipes, appliances and sprinkler systems are all common reasons we have seen when businesses suffer damage. We also see damage from Mother Nature often.

We recently just marked 50 years since the 1972 Black Hills flood that decimated our area, so we are fully aware of the dangers that flooding and other water issues can bring to town. Being prepared can help minimize the extent of your damages.

Locating Your Utility Room

Knowing this simple information can help stop a problem in its tracks! Having a full knowledge of your water shutoff valves and electrical panels is a great thing to know if you are a business owner.

You shouldn’t keep this information to yourself, though! Share this with your leadership team or management staff so that someone is always prepared to take action when it is needed.

Water Dangers

Did you know that water is classified into different categories? Different kinds of water carry different risk levels, so it is important to know where the water came from so you can act appropriately.

White water: White water is the lowest risk water (other than purified consumable water). It is the water that flows inside your pipes and is safe for you to handle.

Gray water: Wherever water flows down into a drain, like from a sink or a shower, that is called gray water. It is considered contaminated, but still carries a relatively low risk when handled in small amounts.

Black water: Never attempt to clean up a black water problem on your own. Black water comes from your sewage system or storm drain and can contain toxic materials.

Stop the Problem Right Away

The best thing to do when you discover your water issue is to shut off the source of the problem immediately! Turn off any water valves or main lines, and then start to vent the space.

Turn on fans and open some windows to get the air circulating. It is also a good idea to section off the affected area to keep people safe.

It is also really important to take thorough pictures of any damages that you see. This will make your insurance claim process much easier if you have accurate pictures of the issue at hand.

No Matter the Disaster, We Are Here

Even when your space looks dry to the naked eye, there still is the possibility of hidden water damage. Beneath your carpets, you could have soggy subfloors or rotting boards, or behind your walls, soaked or warped wall studs could be present.

Don’t worry! That’s what we are here for. Our team at SERVPRO of Rapid City is the best at what we do and we will not stop until we are sure that your business is dry and back to its preloss condition.

When disaster strikes your commercial property, we’ll be there to help clean up and get you back in business quickly. Reach out 247 to get started!

We Are Your Neighborhood Restoration Company | SERVPRO® of Rapid City

10/11/2022 (Permalink)

a SERVPRO crew unloading cleaning equipment out of a green van No job is too big or small. Call SERVPRO of Rapid City today to schedule your estimate.

When you need a restoration company for a recent disaster or unexpected problem, the quality of work is always important! We are the leaders in water, storm and fire damage cleanup, and we are dedicated to providing quality work, every time.

We also offer more services than just disaster cleanup, too! We can address and treat your mold problem or can provide you with biohazard cleanup like graffiti removal. Whatever job you need help with, we are here for you.

In addition to our quality service, what makes us stand out above the crowd is the fact that we live and work right here in Rapid City!

Why Is Being Local Helpful?1. We Can Respond Faster

The impact of a disaster can’t be predicted, so if the unthinkable happens, the need for help may be unexpected, too! Having your restoration team right down the road ensures that we are here right away when you need us.

When you call us at SERVPRO of Rapid City, you can relax knowing that we can be there right away and we can help minimize extensive damages and a more costly repair.

2. We Deal With the Same Weather

We are affected by the same weather as you! Whenever there is inclement weather in the forecast, we are tuned into KOTA or KEVN, just like you are. The only difference is that we begin mobilizing our teams and preparing for any potential damages.

We witness the same tornadoes, severe thunderstorms and heavy snowstorms at the same time you do, so we fully understand what it takes to recover from any resulting damages. We can take care of you because we know what it feels like!

3. We Are the Experts About Rapid City

If you call another restoration company, the truck that comes out to your home may be from a different city or state entirely! If that is the case, they may not be familiar with the area or understand the unique parts of our city.

When you use us as your restoration team, you don’t have to worry about any of that! We know to avoid the popular roadways before and in Sturgis, and only a hometown team can tell you where to find the best ice cream for a pick-me-up (it’s Armadillos, we promise).

We are also well-connected with the local governmental regulations and ordinances, so we understand how to navigate any permits or requirements during your restoration.

Additional Benefits of a Local Team

When a disaster happens, we are here to jump into action for you. While we mainly work with local technicians and can operate within our own resources, there are certain circumstances where a larger disaster requires national assistance.

You get the best of both worlds when you use SERVPRO! We are locally owned and operated, but are also backed by a a national brand with years of experience and endless resources. If we need to, we have the ability to reach out to other SERVPRO locations for help.

When disaster strikes your home or your business, we’re the team you can trust—located right here, close to home. Get in touch today to get started!

Protecting Your Home From Lightning Strikes | SERVPRO® of Rapid City

9/19/2022 (Permalink)

multiple lightning strikes off in distance of dark purple night sky If you are dealing with smoke or fire damage from a recent fire, call SERVPRO of Rapid City to learn about a restoration solution for your issue.

You do your best every day to prevent fires in your home by being attentive to any open flame, having working smoke detectors and having a fire extinguisher nearby. But what happens when Mother Nature sparks a fire from a lightning strike? Unfortunately, external fires are much harder to prevent and predict.

In fact, it is actually relatively common to suffer home damage due to a lightning strike. 2020 brought 70,000 damage claims due to lightning. It is definitely a possibility that you will experience a lightning-related fire at some point, so it is important to know how to react when you do.

What Is Lightning?

Lightning is the result of a giant spark of electricity that comes from an overcharged storm system. The spark travels from the clouds to the ground quickly and powerfully.

Lightning is most commonly associated with thunderstorms, but the phenomenon can also happen with forest fires, snowstorms and volcanic eruptions.

Protecting Your Home

Whenever lightning hits your home, it can start a fire either from the heat of the strike or a resulting electrical surge. If a fire starts, you may not notice right away if the fire starts in the attic or in your walls.

Thankfully, you will probably still be alerted by the sound. Lightning strikes are incredibly loud and can produce an immediate burning smell or scorch mark.

If you want to take some preventative measures against lightning, invest in a lightning rod. This is a metal pole that diverts energy away from the strike so your home doesn’t have to absorb all of the energy on its own.

Nearby Lightning Fire Risks

Lightning can contribute to wildfires relatively easily. An average of 9,000 fires are started each year by lightning! When lightning does spark a wildfire, it can start quickly because of the intense heat.

Do your best to keep your landscaping tidy and consider using defensible spaces around your home as a buffer against any flames. Also make sure that your smoke detectors are in good working order so you can react right away to any situation.

If you do discover a fire after a lightning strike, the most important first step is to call 911 and get out of the house. After the flames are out and you can re-enter your home, call us at SERVPRO of Rapid City to get your restoration process started. We will work tirelessly to complete your project and get you back into your home.

Have you experienced smoke or fire damage in your home? Call us today to get the restoration finished fast.

Specialized and Professional Training

9/14/2022 (Permalink)

a servpro semi truck Call SERVPRO of Rapid City today!

Since 1967, SERVPRO Industries, LLC. has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO® developed the National Training Center in 1992 to teach restoration and mitigation skills to franchise owners and insurance industry employees.

Employee Certification Training

A self-paced program designed for the franchise employee. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

New Franchise Training

A 15-day, in-house, hands-on training program at our headquarters training facility. Designed primarily for new franchise owners, but also a valuable course for franchise employees. The program covers all aspects of:

  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • Mold Mitigation


A web-based program designed to be an ongoing, self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-around classes in the following categories:

  • Fire Restoration
  • Water Restoration
  • Carpet Cleaning
  • Upholstery Cleaning
  • Applied Structural Drying
    (in our purpose-built ASD facility)

Continuing Education

SERVPRO offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation. 

Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar
    (non-credit course)

Reduce Your Risk of Home Flooding | SERVPRO® of Rapid City

9/7/2022 (Permalink)

a group of residential homes with major flooding in back yards Experienced water damage in your home? Call SERVPRO of Rapid City to get the restoration process started right away.

Flooding is a common issue that homeowners face, but just because it is common, that doesn’t mean it isn’t a headache when it happens! Water damage can result, and it doesn’t even take much water to become an issue.

You can’t rely on the possibility of flood insurance or federal aid as some instances will leave you without coverage, so it is necessary to do what you can ahead of time to prevent lasting damages to your home and property.

Flooding can affect us in every season in Rapid City. We are located far enough north to be at risk of melting snow in the springtime and severe weather and heavy rains in the summer and fall.

The Outside of Your Home

Installing gutters is the best way to help keep water away from your foundation. Point your downspouts away from your home to make sure you aren’t focusing all of that water backward toward the foundation or structure.

Add in some special landscaping ideas as well! A strategically placed garden can be a great place for the excess water to collect, and laying down mulch against your house can help aid in water absorption.

The Inside of Your Home

Your foundation is the key to protecting your home! Don’t let any cracks or weathering go untreated, and do your best to keep it waterproof.

Installing a sump pump is also a great idea if your property seems to be wet a lot after any storm. Taking small steps when it comes to flood prevention will always benefit you in a positive way!

Floods can also result from a busted appliance or leaky pipe. Make any necessary repairs quickly when you notice an issue to prevent coming home to a disaster one day. You can also install a leak sensor that will alert you right away if it senses water.

Lastly, be sure to store any important documents or personal keepsakes out of harm’s reach. Keep them high off of the ground or in a waterproof location.

You can replace many possessions, but it can be hard to replace things like photographs or scrapbooks! Also keep a copy of your family’s emergency plan off of the ground as well to ensure you are always prepared to handle any situation.

Experienced water damage in your home? Call SERVPRO of Rapid City today to get your restoration completed faster.

3 Major Storm Threats to Your Home | SERVPRO® of Rapid City

8/18/2022 (Permalink)

a large lightning strike off in the distance of a dark sky When you suffer storm-related damage to your home or business, make SERVPRO of Rapid City your first call.

Whenever you get a severe weather alert on your phone or from our local weather channels, it can be nerve-wracking! Storms can cause widespread damage if they are severe enough, and no one wants to be on the receiving end of storm damage.

Wind, water and impact damages are some of the most common storm damage complaints we see, so let’s unpack the risks associated with all three!

It’s never a guarantee that you will experience damages after a storm, just like you can’t be sure that your home will be fine. Whenever Mother Nature is involved, there is risk for damage. It all depends on the strength of the storm, your location in town and the materials with which your house was constructed.

In Rapid City, we see severe thunderstorms, tornadoes and winter storms throughout the changing seasons. When it comes to each system, it is important to have a plan in place!


Wind associated with tornadoes can cause some of the most widespread damages, but so can straight-line winds from thunderstorms! If the downburst of wind is strong enough, wind speeds can easily reach over 100 mph.

When wind blows that quickly, it can bend trees with ease and throw around heavy objects without much trouble. And the wind itself can rip shingles off the roof. If an incoming storm comes with a wind advisory, it is best to stay inside and away from windows in order to stay safe.

If you are given enough of a heads-up before the storm hits, take the time to clear any yard hazards like dead branches or tree limbs and tie down that patio furniture or pull it into your garage. Removing any potential hazards can help you avoid damages!


No one wants water in their home, and that’s especially true when it comes to water damage after storms! Basement flooding can be catastrophic, and it can also be a perfect environment for mold to grow.

If you choose to do any landscaping close to your home, make sure that it is angled away from your foundation so that water doesn’t flow backward into your basement. You can also research what it takes to build a rain garden in your yard to help encourage water to flow into a productive place!

Keep your gutters clear and properly functioning as well. If your gutters get backed up, the water will pool up on your roof and can seep into the eaves of your house.


Perhaps the scariest of all is “impact damage.” If large trees or other heavy outdoor objects get tossed into your house or roof, it can be incredibly destructive and costly.

Do your best to keep your property clear of any obvious hazards and remove any dead or dying trees promptly. Doing these things won’t eliminate your risk of impact damages, but it can significantly reduce it.

If you do suffer storm damages, the cost to overcome them can be severe. In 2021 alone, Americans experienced $145 billion in damages. That’s painful for your house and your wallet!

At SERVPRO of Rapid City, we are your trusted professionals when it comes to storm damage repair. Call us day or night, and we will be there for you to get started on your restoration right away.

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today to get your storm damage restoration started faster.

Choose SERVPRO for Your Restoration Needs | SERVPRO® of Rapid City

8/4/2022 (Permalink)

a group of employees with restoration tools walking away from SERVPRO van No matter what type of disaster you face, SERVPRO of Rapid City is only a phone call away.

We are an independently owned and operated SERVPRO location, so we fully understand the unique struggles business owners deal with on a day-to-day basis. In addition to the intricacies of running a business, having to plan for potential disasters can seem overwhelming as well.

Predicting natural disasters and severe weather isn’t a perfect science, but being prepared for them can help you be ready to tackle any storm or situation.

In addition to sustaining potential damages to your business, the reality of suffering damages to your home is also a possibility. Regardless of your situation, we are here to help.

The first step to preparing your household or business is to create an emergency plan. Creating an emergency plan can help you be ready for any sort of weather we encounter in Rapid City.

When creating an emergency plan, doing some research about what could affect us here can also be beneficial. The American Red Cross has built an informative website that gathers data across the region that can help you prepare for different scenarios. In addition, the South Dakota Department of Public Safety has an emergency preparedness website that can help you plan for your response to severe weather more locally.

You are likely to experience some sort of storm damage in your lifetime. In each case, it is crucial to start any sort of needed restoration quickly to make sure that there are no long term damages or issues down the road.

Why Choose SERVPRO of Rapid City?

No two weather situations are alike. While severe weather and weather events that require restoration are very common, we know that each situation is unique.

In fact, more than 14 million homes are at risk of experiencing flooding each year, but damages done to homes in every region of our country can vary greatly. This is why our crews are specially trained to handle damages of every shape and size.

We are available 24 hours a day. When it comes to damage restoration, we are serious when we say that it is important to act quickly. The longer you wait to address the issue, the worse the problem can become. That’s why we are available to answer your call day or night.

If you suffer water damage, that timeline is even more crucial. Lingering moisture can lead to mold and mildew and make your situation even worse. If you discover water damage, remove the most fragile and vulnerable items in your home and then call us right away.

We provide more than damage restoration. On top of restoring any damages you incur, we can help share the load of your entire restoration process.

We can help you pack up things to prevent more damage during the restoration process, and we work with insurance companies often to help navigate difficult claims. We want to make the process as pain-free and smooth as possible for you.

No matter what kind of disaster you are facing, your local team at SERVPRO of Rapid City is here for you. Our years of experience and training will leave your home or business in good hands, and we will get you back to normal as quickly as we can.

When you suffer damage to your home or business, it’s important that you know who to call! Contact us today to get restoration started faster.

Backyard Fires & Fun This Summer | SERVPRO® of Rapid City

7/21/2022 (Permalink)

a close up view of a bright campfire burning at night If you have experienced fire or smoke damage, contact SERVPRO of Rapid City.

The summer months are sacred in the Midwest, and it is no different here in Rapid City. Spending quality time with family in your backyard enjoying bonfires, barbecues and s’mores can make for precious seasonal memories.

We utilize fire often with all kinds of summer activities. We light campfires, grill out for dinner and burn yard debris often—and we need a reliable fire for all of these things.

However, even if we are being responsible with our fire use, there is always the risk of sparking an unwanted fire. The National Park Service estimates that about 85% of wildfires are started by humans.

Armed with this knowledge, you should still be able to enjoy a responsible campfire at Canyon Lake Park, enjoy a summer barbecue or burn your leaf-drop in the fall. You just need to adopt some safe fire practices and you can continue the fun.

Recreational Fires and Their Risks

Whenever a fire is lit, there is always a certain amount of risk associated with it. When it comes to grills, bonfires and fireworks, that risk seems to grow exponentially. Ensuring that all of your equipment is in good shape and not cracked or broken can help reduce your risk, and be sure to always have someone responsible for the fire at all times.

If you have bonfires or campfires often, choose a location that is a safe distance away from buildings or vehicles, and only light your fires with matches or lighters. Avoid using gasoline as a starter or accelerant as that will only increase your risk of starting an uncontrollable blaze.

If you own one of those portable freestanding fire pits, they actually carry a similar risk as a bonfire pit. These pieces of equipment should never be lit on a wooden surface and should not be placed under an overhang or inside an enclosed space.

Once your fire is established, stick to only firewood as your fuel and move all of your furniture out of harm’s way to prevent it from accidentally catching fire.

If you are planning to celebrate anything this summer by lighting off fireworks, keep in mind that all fireworks are prohibited within city limits other than novelty fireworks like sparklers and party poppers.

Yards and Fire Risk

If you are considering burning your yard debris, check the National Weather Service website to see if our county is at a high fire risk or not. It is always important to follow all regulations, even if the risk is low.

Keeping your lawn clear and free of excess grass clippings and leaves actually reduces your risk of contributing fuel to a wildfire. Learn how to burn debris properly and be careful to follow all regulations.

If you are a frequent user of a lawn mower or other gas-using power equipment, chances are that you have a gas can in your garage. Improper storage of these cans is one of the most common reasons for house fires to start. Only use gas as fuel for your equipment, and avoid using it as any sort of fire accelerant.

If you take into consideration all of the suggestions above and decide to continue with your activity or project, do one final check on the weather conditions to make sure it will be safe. Any windy days or really dry conditions should warrant you to choose a different day.

If you do wind up with fire damage for any reason, call us at SERVPRO of Rapid City. We are ready to help you with your fire damage and we will work hard to get your home back to normal as quickly as we can.

Burn safely outdoors. And save some chocolate for us! If you have experienced fire or smoke damage, contact us today to get restoration started faster.